Project support
Privacy Policy
This page explains how customer information is handled when buyers browse, request quotes, place orders, and communicate about custom sign projects.
Introduction
This Privacy Policy describes how Nerve Sign ("we", "us", "our") collects, uses, and shares your personal information when you visit or make a purchase from this site.
Personal Information We Collect
Device Information
- Examples: browser type, IP address, time zone, cookie data, pages viewed.
- Collected automatically through cookies, log files, and similar technologies.
Order Information
- Examples: name, billing and shipping address, email, phone, payment information (processed by payment providers), and order details.
- Collected when you place an order or use the Contact page.
How We Use Your Personal Information
We use the information to:
- Fulfill orders, process payments, arrange shipping, and provide invoices/order confirmations;
- Communicate with you and provide customer support;
- Screen orders for risk/fraud; and
- Improve our services and website experience.
Sharing Your Personal Information
We share your personal information with trusted partners to help us use your information, as described above (for example: payment processors and shipping carriers). We do not sell your personal information.
Cookies
We use cookies and similar technologies to operate the site and to understand usage. You can typically manage cookies through your browser settings. For more information, see “Your Privacy Choices.”
Data Retention
We retain order information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You may have rights under laws such as GDPR or CCPA (depending on your location), including the right to access, correct, delete, or restrict certain uses of your personal information. If you would like to exercise these rights, please contact us.
Security
We implement safeguards to protect personal information, but no security system is perfect, and we cannot guarantee absolute security.
Changes
We may update this Privacy Policy from time to time. Changes take effect when posted on this page.
Contact
If you have questions about this Privacy Policy, please contact us through the Contact page.
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